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Types of business letters and format

by Zander
(Kolkata)

how many types of business letters are there & also what are their formats respectively ?




Hi Zander,

A type of business letter refers to the usage of that letter. In general, they are two different types of business letters: business to business and business to individual (or individual to business).

Business to business letter is used for company to company communication as well as communications within the company (i.e. a letter between two departments). It doesn’t matter if the letter is addressed to a specific person in the business, as long as that person is acting on behalf of the company. So a business letter addressed to the project manager (even by name) from a client is a business to business letter.
Business to individual letter (also referred to as business to consumer letter) is used when a company sends a letter to an individual or vice versa.

It really depends on the usage. For example, a sales letter can be either one. A sales letter address to the head of purchasing from a sales person of another company is a business to business letter. A sales letter address to you as a consumer asking you to buy the latest slimming pill is a business to individual letter.

Either way, a business letter is a formal document and you must follow a format. All the components in the format are addressed in my business letter format page.

The type of format or layout you use depends on your or your company’s preference. The three most popular are the semi-blocked, blocked and full-blocked.

In a semi-blocked format the first line of each paragraph is indented, the rest of the heading, salutation, etc. is left justified. See an example of a semi-blocked letter here.

In a blocked format, all text is aligned to the left margin, paragraphs are not indented. See an example of a blocked letter here.

In a full-blocked format, all text is justified aligned, paragraphs are not indented. In a justified alignment, the text aligns with both the left and right margins. See an example of a full-blocked letter here.

Regards,
Dax Cheng


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