| Introduction: Ever tried to write good business letters? | 6 |
| | | | |
| Writing Business Letter Essentials | 7 |
| Consider your Reader | 7 |
| Be Responsive | 7 |
| Be Personal | 7 |
| Be concise and to the point | 8 |
| Be friendly, build the relationship | 8 |
| Emphases the positive | 8 |
| Be Prompt | 8 |
| Check Spelling, Grammar & Facts | 8 |
| Use the correct format | 9 |
| | | | |
| Addressing Business Letters for Officials | 11 |
| Addressing Business Letters for Armed Services | 11 |
| Addressing Business Letters for Clergy | 11 |
| Addressing Business Letters for Diplomats | 13 |
| Addressing Business Letters for Education | 14 |
| Addressing Business Letters Government officials | 15 |
| Addressing Business Letters for Professions | 17 |
| | | | |
| Examples of Business Letters | 18 |
| Business Letter written without any letterhead | 18 |
| Business Letter written on the company letterhead | 19 |
| Example of business letter for Project Update | 20 |
| | | | |
| The Fax | | 21 |
| | | | |
| The Memo | | 22 |
| Example of Memo | 23 |
| | | | |
| The e-Mail | | 24 |
| | | | |
| Business to Business Letters | 25 |
| | | | |
| Advertising Letters | 25 |
| | Inquiry to Advertising Agency | 25 |
| | Request for Magazine Rates | 26 |
| | Review of Contract | 26 |
| | | | |
| Business Proposals Cover Letter | 27 |
| | | | |
| Billing Problems | 29 |
| | | | |
| Sales Letters | 30 |
| | Sales Cover Letter Example | 32 |
| | Donation Letter Example | 33 |
| | | | |
| Business Letter of Introduction | 34 |
| | Introducing a person or company | 34 |
| | Introducing a product, equipment or service | 34 |
| | Business letter of introduction example | 35 |
| | | | |
| Job Related Letters | 36 |
| | | | |
| Resume Cover Letter | 36 |
| | How to write a cover letter? | 37 |
| | | Manager Cover Letter Sample | 38 |
| | | Example Cover Letter for the Administrative Assistant | 39 |
| | | Cover Letter Sample for a CFO position | 41 |
| | | | |
| Tips on Job Search | 42 |
| | | | |
| Tips on Resumes | 43 |
| | | | |
| Letter of Recommendation | 44 |
| | Advice for the person writing the letter | 44 |
| | | Sample letter of recommendation | 45 |
| | | Sample Reference Letter | 46 |
| | | Sample character reference letter | 46 |
| | Advice for the person requesting the letter | 47 |
| | | | |
| Writing a Resignation Letter | 48 |
| | Sample Resignation Letter | 49 |
| | | | |
| Letter of Termination | 50 |
| | Letter of Termination Example | 51 |
| | | | |
| Relationship Letters | 52 |
| | | | |
| Letter of Appreciation | 52 |
| | Sample Letter of Appreciation | 53 |
| | | | |
| Thank You Letter | 54 |
| | Follow-Up from an Interview | 54 |
| | | Interview Thank You Letter | 55 |
| | | Thank You Letter Sample | 55 |
| | Thanking someone for a business favor | 56 |
| | | Thank You Letter to a Customer for a referral | 56 |
| | | Sample business thank you letter | 57 |
| | Thanking a customer(s) | 58 |
| | | Thank You Letter Sample | 58 |
| | | Sample business thank you letter | 58 |
| | | More Example of Business Thank You Letters | 59 |
| | | | |
| | | | |
| Apology Letters | 60 |
| | Apology Letter Sample 1 | 60 |
| | Apology Letter Sample 2 | 61 |
| | Apology letter Sample 3 | 62 |
| | | | |
| Complaint letter about Poor Service, Defective or Inferior Products | 63 |
| | Complain Letter Sample | 64 |
| | | | |
| Condolences to Business Associate upon Death of a Loved One | 65 |
| | Sample Condolences Letter | 65 |