Business apology letter

Here is another sample of a business apology letter.

Dear Mr. Jolt:

Please accept my apologizes for the equipment failure which caused you to received an electrical shock when you turn on your Personal Armour. You reported that even after following all of the installation instructions, you received another shock from the armour. We have attributed this problem to a fault in the wiring.

You will receive a new unit of Personal Armour free of charge. Thanks for choosing ACME Armour for your personal protection needs.

Sincerely,

This sample was modified from 3001 Business & Sales Letters. We highly recommend that you use it.click hereto find out more.